General
Questions:
• How do you work?
Step 1.) Gather all information through Email - Telephone
- ICQ etc. etc.
Step 2.) Write a detailed quote with all the project
details and send it to you.
Step 3.) If you want to proceed you will receive the
invoice for your project.
Step 4.) You make a down payment, which will be our
confirmation to start with the project (read terms
for more info).
Step 5.) We make a sample of the ideas according to
the agreed specifications stated on the quote.
Step 6.)You can give detailed feedback and changes
you might have.
Step 7.) Completion of your site and we will deliver
it fully operational.
Step 8.) You get one month of free support, which
include maintenance, marketing help & advice,
traffic generation tips and more.
• Do you have a "Satisfaction Policy"?
Yes, Hardcore XXX Design is dedicated and that's why
we will continue to create a design, until you are
fully satisfied.
Please note: this is within reason... you can't keep
on changing things back and forward and then forward
and back again.
We expect from our clients to keep the agreements
that have been made together. If you change your mind
and just want a couple of changes we will do that
gladly (just be reasonable).
• Can I cancel my order once it has
been placed?
This depends on how much work has been done on your
project.
If you wish to cancel we will refund your payment
in proportion to the amount of work completed. (read
terms for more info)
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